[access-uk] Re: Lloyds banking: beware you could be in the red jaws users
- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 18 Oct 2010 10:33:54 +0100
Hi Iain,
Just tried it. With a space, Window-Eyes says just 300, without, it says
Negative. So even Window-Eyes would get tripped up if there is a space, but
there is no space on Lloyds.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Iain Lackie
Sent: Friday 15 October 2010 11:09
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Lloyds banking: beware you could be in the red jaws
users
I am not sure how accurate this is. If I go into Notepad and type -3 (a3
immediately preceded by a dash), JAWS 11 reads this as minus 3. Indeed, in
typing this message, the same thing happens. If there is a space between the
dash and the number, it is read as - 3. I find it hard to believe that this
behaviour would not be replicated on an online page. Does the Lloyds page
actually have a dash immediately preceding a number? If there is a space,
would Window-Eyes or any other screenreader handle the situation
differently?
Iain
--------------------------------------------------
From: "Alexander Shannon" <alexander.shannon@xxxxxxxxxxxxxx>
Sent: Friday, October 15, 2010 10:20 AM
To: <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: Lloyds banking: beware you could be in the red jaws
users
>
> Hi Damon,
>
> Thank you for your message. Like yourself, I am a Lloyds
> customer, (and sometimes use online banking), so I will
> certainly be making Lloyds bank aware of the confusion they
> are causing to Jaws users.
>
> However, in view of Steve Nutt's comment that the Lloyds
> bank change in layout does not cause problems for
> window-eyes users, I will also be contacting my Jaws
> supplier's support team to make them aware that Jaws is
> unable to correctly interpret the - as a minus sign when it
> precedes figures in a balance when displayed online.
>
>
>
> Alexander Shannon
>
>
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