[access-uk] Re: Laptop Not Staying On Internet Etc.

I was going to look on a website just now:  strangely this time the laptop 
seems to be staying connected for longer and this is the message I got when I 
tried to go onto the internet and we get it from tie to time - it will be on 
all our computers usually when the internet connection has gone off for some 
reason and we're never sure why:  does this mean anything to you George because 
we don't have any parent control  lock on any website we don't know how.

Wireless Broadband Router
splashlogo  
468x60_ani     
This web site is blocked by PARENTAL CONTROL    

http://www.cerberian.com/ is prohibited by PARENTAL CONTROL and categorized as: 
Overrides  
list of 3 items
• If you disagree with the rating and want the site to be re-rated, click 
Disagree:
Disagree 
• If you would like to modify the policies for PARENTAL CONTROL, click Change: 
Change 
• To override your policies (this computer only) for 1 hour, input password and 
click Override: 
  
Override 
list end



Usually after about 30 minutes this message goes away and we can access the 
internet normally.

Mandy.
  ----- Original Message ----- 
  From: George Bell 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Sunday, July 29, 2007 2:56 PM
  Subject: [access-uk] Re: Laptop Not Staying On Internet Etc.


  Hi Mandy,

  Yes, if you are in someone else's house, and there is no possibility or risk 
that it's using your own wireless connection.  Anything above about 100 yards 
away from your house is probably a safe bet.

  Just about the only option left to test, would be to take your router to 
somewhere else away from your home, and try your own router out.

  If it still fails, it is clearly the router.

  If it does not, then I'm afraid to say that it would suggest there is 
something locally causing the problem.  From what you describe, you are not 
loosing connection to the router itself when you are at home.  And so it 
appears the router is therefore loosing connection to the outside world.

  If it is a broadband router (Sorry if you've already said) it could be 
something as simple as a bad connection at the point the phone wire come into 
your house.  Or it could be somewhere else between house and telephone exchange.

  Was the router supplied by Blueyonder?  If so, might you be able to persuade 
them to swap it?

  George.



------------------------------------------------------------------------------
  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Mandy
  Sent: Sunday, July 29, 2007 2:12 PM
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] Re: Laptop Not Staying On Internet Etc.


  As I know so little about these things George:  if I'm using someone else's 
wireless connection wouldn't that automatically mean I am not using my router?  
If not what else could the fact that there were no problems with the other 
connection suggest considering that  when it loses internet connection it still 
says it is connected to the wireless network with strong signal?
  Do you think any RNIB volunteers would know about wireless networking?

  I'm sorry to go on about this you must all be as sick of it as I am.

  Any other ideas, also George, about not being able to link onto links in 
emails if it's nothing to do with plain text or html?  It seems the sane 
whether I use Jaws 7 or 8.

  Mandy. 
    ----- Original Message ----- 
    From: George Bell 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Sunday, July 29, 2007 1:01 PM
    Subject: [access-uk] Re: Laptop Not Staying On Internet Etc.


    If you are also going through someone else’s router, then it does very much 
suggest that your may be at fault.

     

    George.

     

    From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Mandy
    Sent: 28 July 2007 21:44
    To: access-uk@xxxxxxxxxxxxx
    Subject: [access-uk] Laptop Not Staying On Internet Etc.

     

    Sorry about this hopefully this will be the last time I write about this 
other than getting Steve's help - I am now connected to someone else's network 
and it is staying on perfectly well does this prove it's a router problem?

     

    Mandy.

     

    No virus found in this incoming message.
    Checked by AVG Free Edition.
    Version: 7.5.476 / Virus Database: 269.10.23/924 - Release Date: 28/07/2007 
15:50



    No virus found in this outgoing message.
    Checked by AVG Free Edition.
    Version: 7.5.476 / Virus Database: 269.10.23/924 - Release Date: 28/07/2007 
15:50

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