[access-uk] Re: GW Connect and updating Skype client

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 4 Aug 2014 21:50:46 +0100

Hi Paul,

No, never seen this to be honest.  I retired GWC last week and am using
Skype with the Window-Eyes Skype Enhanced app with no problems.

All the best

Steve

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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Paul Warner
Sent: 04 August 2014 17:26
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] GW Connect and updating Skype client

Having heard that GW Connect is to be permanently 'disconnected' and 
killed off on account of Microsoft dropping the Skype API, I thought it 
was about time to revert to the usual Skype application.

The version of Skype I have on my Windows 7 Home Premium 64 bit machine 
is 6.10.  When I ran it, a message popped up, saying that this version 
could no longer run and I needed to get the latest version of Skype.  A 
few steps later, I was running the Skype installer.

Then I got a message saying that the updating had been aborted since my 
previous version could not be removed.  That was that.  After a reboot, 
I tried to uninstall my existing version of Skype using Control Panel.  
A Windows error message reported that something or other did not match 
the stuff on my system.  Hitting the Browse button in this message box 
showed that the uninstall program was looking for a file called 
skype.msi.  A search for this file using the Start menu yielded no results.

This now means that my existing Skype 6.10 will not run, it cannot be 
uninstalled and the new version cannot be installed since it requires 
the old one to go away.  Has anyone else experienced this?

Note that I uninstalled GW Connect before attempting the Skype update.  
I hope that uninstalling GWC did not remove the required information...

Paul


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