The trick I tend to use if look for it in the "Startup" group under the start menu > All Programs stuff. You can ust delete the shortcut in the "Startup" group, that would probably clear up the error when you startup, it is obviously is a common issue with the software. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk Mail: Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical: Support@xxxxxxxxxxxxxxxxxxx General - info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD VAT Number - GB 860 2121 66. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Carol Pearson Sent: 28 April 2009 15:01 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Del Software What's the best way to disable that thing then, Tris. I get sick of it crashing ... It's the only problem I really have with my DELL, apart from the fact that I still haven't got to the bottom of why the Eset Smart Security doesn't update automatically, as is the case with the other two computers in the house. -- Carol carol.pearson29@xxxxxxxxxxxxxx -- Carol carol.pearson29@xxxxxxxxxxxxxx On Tuesday, April 28, 2009 11:04 AM (UK time), Tristram Llewellyn at tristram.llewellyn@xxxxxxxxxxxxxxxxxxx said: > I disabled a Dell Support Centre from starting on a Dell machine > yesterday without incident if that is of any help. I agree with > George and Steve though that a certain degree of circumspection > should be applied to something that decribes itself as a "Driver > Reset Tool". > > Like others I can only sympathise with the dilemma that all this extra > stuff places the user in. With a Sony machine of mine I took a far > more extreme (and a little costly) position of removing the Windows > it came with and getting a OEM of the same. However you do not > escape scott free because you then find some things don't work and > that special DVD viewing software or whatever licensed specifically > to the laptop is not available for download but only through the > recovery CD. However in my case once the essential drivers were > reinstalled the equation seemed to balance in favour of the new > windows and lighter install. > > Dell in the USA had an option where you could pay a little more and > get a PC without the bloatware. I haven't brought anything from Dell > recently, perhaps they don't do that here. > > Regards. > > Tristram Llewellyn > Sight and Sound Technology > Technical Support > www.sightandsound.co.uk > > Mail: > Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx > Technical: Support@xxxxxxxxxxxxxxxxxxx > General - info@xxxxxxxxxxxxxxxxxxx > > Phone: > Support line: 0845 634 7979 > > Sight and Sound Technology Limited is a company registered in England > and Wales, with company number 1408275. > > Sight and Sound Technology > Welton House North Wing > Summerhouse Road > Moulton Park > Northampton > NN3 6WD > > VAT Number - GB 860 2121 66. > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq