Hi all Thanks for the responses re my question about Del software. I have had a look and the Del Data Safe Online is 2GB of online storage space. I don't want this so have deleted it. I also got rid of the Del Support Centre as it seems to be online support for problems with pop up alerts about updates, issues etc. I kept the Del Driver Reset Tool on advice from this list and it does sound like it might be something important. I've had a look and have also got a disc with the softwar, so if I have done something drastic then I can just reload. Thanks again. Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes