Hi Chrissie.
When you say ports, you're actually looking at your wireless networks. A
wireless network is not a port. What I mean by port is the physical
ports on the back of your BT wireless hub in to which you would plug
what's known as an ethernet cable. A wired connection using a wire is
far more reliable, as it means you have direct access to the hub for
speed tests. Wireless speeds can vary greatly in speed for downloads and
uploads, so I would not take any speed test done via a wireless link
seriously. I speak from experience. Its also worth noting that if you
continue using your BT hub, 1 guest network will always be available.
This means that BT basically share your bandwidth to other users. What
this means is that people driving past your house for example can use
your connection to connect to the internet, but not to your local
network. Virgin do the same on their routers, or have been known to in
the past if not at present. Bandwidth is allocated for service sharing
which in affect could mean you're losing out on speed. Their argument is
that people should have wireless access anywhere, and part of that means
allowing the home connection of a person to be shared by anyone. That's
why I replace ISP equipment with my own. I don't trust them as far as I
can throw them. Yes it costs you, but if you want access to your line
stats for your phoneline, in other words how fast your upload and
download sync speed actually is for your line, you'll be able to access
that via a none BT router. The BT hub will probably tell you what it
thinks your sync speed is, but there's no guarantee its accurate.
All the best,
Mo.
On 20/09/2016 21:21, Chrissie Cochrane wrote:
Hi Steve and Jonathan
Just done a scan with Malwarebytes and nothing found and speed test remains
the same, well slightly less on uploads 0.96
Back to the drawing board I guess.
Chrissie
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 20 September 2016 20:40
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
Hi Jonathan,
Yes, it could actually be the case, I hadn't thought of a Trojan being
installed on the PC.
Time for a scan with Malwarebytes?
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jonathan H
Sent: 20 September 2016 20:08
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
Hi Henry,
Although they do have legitimate uses, bit-torrent and peer-to-peer are the
main method by which illegal file sharing takes place.
Quite often,a client will be installed on an end users PC without them
knowing, and will use their internet connection to share these files.
This will hog the user's upload bandwidth, and having seen this several
times before, I am thinking that this might be the case here.
On 20 September 2016 at 19:36, Henry Miller <henry@xxxxxxxxxxxxxxxxxxxx>
wrote:
Hiexplain:
Been following this thread with great interest, but please could you
"bit-torrent and "peer-to-peer traffic"?** To leave the list, click on the immediately-following link:-
Best wishes
Henry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Jonathan H
Sent: 20 September 2016 18:14
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
Hi Chrissie; from what you said, I think it would be quite likely that
someone or something is running an uploader, like bit-torrent for
example.
If you can't find it in the account control panel, then ask BT to
block all peer-to-peer type traffic and I think you might find that
your speed might improve.
I speak from experience here!
On 20 September 2016 at 17:54, Chrissie Cochrane
<chrissie@xxxxxxxxxxxxxxxxxxx> wrote:
thanks for your help. I am testing with an ethernet connection, and** To leave the list, click on the immediately-following link:-
it says my line profile upload can be up to 20mbps and it says there
are no problems with the line yet I am getting 0.99 mbps: something
is definitely rotten in the state of Denmark as they say.
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