while we're talking broadband speed, can anyone give me some advice on what
to do next concerning broadband speeds.
I am with BT and have BT infinity 2 which gives me download speeds up to 80
mbps and I should get an upload speed of up to, though I'll never get it,
20mbps. Believe it or not, using the BT speedtest I get a download speed of
61 mbps which is certainly acceptable, however my upload speed is 0.99 mbps
which certainly isn't acceptable. I have been in touch with BT and believe
it or not I was told, by their broadband technical team that they do not
guarantee an upload speed and consequently don't appear to want to do
anything about it. This has gone on for the last 2 weeks going backwards and
forwards with them and they don't seem inclined to send out an engineer.
I've done the usual stuff like powering off the hubg and the router and
powering back on, plus re-setting the hub with no increase in upload speed.
anyone know how I can take this further please.
thanks for any assistance.
Chrissie
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Peter Beasley
Sent: 20 September 2016 14:48
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
From: roger south (Redacted sender "roger.south" for DMARC)
<mailto:dmarc-noreply@xxxxxxxxxxxxx>
Sent: Tuesday, September 20, 2016 11:20 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Broadband Speed
Can someone point me to a simple program to check my broadband speed please.
The ones I've found are far too complicated for me I'm afraid.
Many thanks Roger
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