[access-uk] Re: Broadband Speed

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 20 Sep 2016 20:40:21 +0100

Hi Jonathan,

Yes, it could actually be the case, I hadn't thought of a Trojan being 
installed on the PC.

Time for a scan with Malwarebytes?

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Jonathan H
Sent: 20 September 2016 20:08
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed

Hi Henry,

Although they do have legitimate uses, bit-torrent and peer-to-peer are the 
main method by which illegal file sharing takes place.

Quite often,a client will be installed on an end users PC without them knowing, 
and will use their internet connection to share these files.

This will hog the user's upload bandwidth, and having seen this several times 
before, I am thinking that this might be the case here.

On 20 September 2016 at 19:36, Henry Miller <henry@xxxxxxxxxxxxxxxxxxxx> wrote:


Hi
Been following this thread with great interest, but please could you explain:
"bit-torrent and "peer-to-peer traffic"?

Best wishes
Henry


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On ;
Behalf Of Jonathan H
Sent: 20 September 2016 18:14
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed

Hi Chrissie; from what you said, I think it would be quite likely that 
someone or something is running an uploader, like bit-torrent for 
example.

If you can't find it in the account control panel, then ask BT to 
block all peer-to-peer type traffic and I think you might find that 
your speed might improve.

I speak from experience here!

On 20 September 2016 at 17:54, Chrissie Cochrane 
<chrissie@xxxxxxxxxxxxxxxxxxx> wrote:
thanks for your help.  I am testing with an ethernet connection, and 
it says my line profile upload can be up to 20mbps and it says there 
are no problems with the line yet I am getting 0.99 mbps: something 
is definitely rotten in the state of Denmark as they say.
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