Hi Matt, Have you tried booting with a Windows boot disk? It should provide Windows generic drivers and allow you to boot to safe mode. Mike ~ It is a good day if I learned something new. Editor MikesWhatsNews see ~ http://www.mwn.ca <mikeswhatsnews-request@xxxxxxxxxxxxx?Subject=subscribe> See my Anti-Virus pages ~ http://virusinfo.hackfix.org A Technical Support Alliance Charter Member http://groups.yahoo.com/group/techsupportalliance/ *********** REPLY SEPARATOR *********** On 03/12/2002 at 6:20 AM Matt Cook wrote: Thanks for the tips, but I can't download and use the diagnostic software because the computer won't start, and I don't know how to--or even if it is possible to--disable the on-board (AGP) video card because I don't have the motherboard manual. Plus the mobo doesn't have an AGP slot at all, which leads me to believe that maybe it was not designed to be able to disable the on-board video. BTW, when the POST stops, the monitor does show the screen where it says to "Hit the Delete Key to enter Setup" and all that; If it is the video card, would the monitor still be able to display that? Matt ~*~*~*~*~ Was this forwarded to you? Want to subscribe? Send an email to 1stpickpchelp-request@xxxxxxxxxxxxx?Subject=subscribe. For a complete list of email commands for our list send an email to ecartis@xxxxxxxxxxxxx with a subject of "info 1stpickpchelp" without the quotes. If you wish to unsubscribe from our list send an email to 1stpickpchelp-request@xxxxxxxxxxxxx?Subject=unsubscribe To contact the list moderators send an email to 1stpickpchelp-moderators@xxxxxxxxxxxxx ~*~*~*~*~