One of my colleagues is trying to use the recovery option in Windows XP. He put the CD in and went through to the recovery option, it brings him out to a prompt and asks him for the admin password. The admin password on the laptop was entered, and it doesn't allow him past the password prompt (meaning it's not the right password, :-) ) He went back in to verify the password, changed it to something else, and it still won't let him in. Is there a way to reset that password so that he can get in to run a chkdsk or is this not possible without reformatting the laptop? Eddie Martin BridgeCom IT Dept. "Find the key to yourself and every door in the world is open to you."