[windows2000] Re: Trend OfficeScan Remote Clients

  • From: "Daniel Curry" <dcurry@xxxxxxxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Thu, 9 Jan 2003 10:54:46 -0800

Glenn,

I have a similar problem, although I do not use the OfficeScan product
you mentioned.  I also have regional sales persons (8 of them) in three
countries.  I took a slightly different approach, which helped greatly.
I use a VPN server here, and provide each of my sales people a
VPN/router for their home office space.  All of them have broadband, so
this helps greatly.  They plug their laptops into the docking station,
authenticate, as thought they were on the local network, and the logon
scripts start the background sync processes.  The routers I use are the
Netopia R910 (about $150 each), and a Netopia R9100 with VPN accelerator
card (~$500 total). =20

I hope this information has been helpful.

Daniel Curry
IT Manager, Cariocas, Inc.
415-348-6516 (direct)
415-348-6505 (fax)
510-304-0418 (mobile)
dcurry@xxxxxxxxxxxx


-----Original Message-----
From: Sullivan, Glenn [mailto:GSullivan@xxxxxxxxxxxxxx]=20
Sent: Thursday, January 09, 2003 10:29 AM
To: 'windows2000@xxxxxxxxxxxxx'
Subject: [windows2000] Trend OfficeScan Remote Clients


While we are talking about Cross posting: I am going to do exactly that
with
this message, since some of you are not on the NTSysAdmin list, but are
smart as hell...

I wondered if I could solicit an opinion from the Trend OfficeScan users
on
this list.

I want to know how you handle remote clients, and their synchronization
issues.

Background: I only have a few remote users, but they are NEVER in the
office.  They are our regional salesmen.

They can never seem to keep on top of synchronization of their
OfficeScan
program and pattern files.

According to my research, there are a few options.  I'll spell them out
for
you:

1. VPN into my network, and then synchronize directly. =20
Pro: most secure method (I believe)
Con: Requires user interaction.  Which means it never gets done.

2. Allow traffic from the outside world in to my OfficeScan server.
Pro: I can use the Trend "Mobile Client Updater" to cause the client to
synch automatically when the user connects to the internet.
Con: Open ports to the OfficeScan server, which is not a dedicated
machine...

3. Install the Trend Remote Agent on each mobile client
Pro: Client would then synch with the Trend Micro servers directly.
Con: I would have no status reporting for those clients then.  They
don't
notify me that they have synched with the Trend server directly.

Am I missing an option?

How are you guys handling it?  BTW, other than this sticking point, I
could
not be happier with the Trend series of products.  But YMMV.

Thanks in advance for any insight...

Glenn Sullivan, MCSE+I  MCDBA
David Clark Company Inc.

Glenn Sullivan, MCSE+I  MCDBA
David Clark Company Inc.

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