Hi All, I have a laptop with Windows 2000 installed on it. Before I deployed it I installed a network based printer and all seemed fine. Now that it is on the clients desk, she is unable to print and I cannot open the printers folder (it hangs the system). I have tried going in through the control panel etc but the computer still freezes up. The only other clue I have is the spoolsv.exe in Task Manager is showing a large amount of memory consumption (20+ MB). Can anyone shed any clues as to how I can fix this? Other than thins problem the computer seems fine. Thanks in advance, Cameron - - - - Cameron Bennett MIS, Technical Support Specialist Rouge Valley Health System - Centenary Site phone: 416.284.8131 x4660 pager: 416.713.0642 cbennett@xxxxxxxxxxxxxx