Say you have multiple customers, and each customer only has so many hours that they are allowed to use your help desk support. You enter tickets and close them with so much time being used. I would like something that showed how many hours the client has left until they run out. Do these systems have that kind of feature? Gunnar -----Original Message----- From: Jim Kenzig http://thin.net [mailto:jimkenz@xxxxxxxxxxxxxx] Sent: Thursday, May 27, 2004 9:02 AM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] Re: OT Help Desk Software Checkout Liberum It is web based http://www.liberum.org/ -----Original Message----- From: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx]On Behalf Of Berger, Gunnar Sent: Thursday, May 27, 2004 8:52 AM To: HELP (E-mail) Subject: [windows2000] OT Help Desk Software Hello all, Does anyone know of a linux based call tracking system. I want to be able to quickly register that I got a call, what the problem was, any resolution and how much time that call took. Gunnar ******************************************************** This Weeks Sponsor StressedPuppy.com Games Feeling stressed out? Check out our games to relieve your stress. http://www.StressedPuppy.com ******************************************************** To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ******************************************************** This Weeks Sponsor StressedPuppy.com Games Feeling stressed out? Check out our games to relieve your stress. http://www.StressedPuppy.com ******************************************************** To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm