I am using Jaws 11 and Windows XP home, and installed Winamp 5.572 Light. Someone did have the full version installed, but I took it out as I thought this version was causing my problems. But the problems persist with Light version, and this has never happened before. For one thing, alt f 4 doesn't close the program; in fact control P doesn't open preferences. To do either of these things I have to go into menus and can't use the shortcuts. So I have to remember alt f and then the letter x to exit program. And alt and then the letter o for preferences. I also can't push the letter c or x for play or stop. The other scripts appear to be fine, such as finding how much time is left, etc. But I think the c and x command and the alt f 4 or control p functions are Windows commands, not Jaws commands--is this correct? I reinstalled it and still can't do these things. Oh yes and equalizer, same thing; must go to alt menus and find it to turn it on. Does anyone have suggestions? I don't know what else to do, as it's been clean-installed already. I also did a Jaws repair, so I don't know why some of the ordinary Windows commands for the program don't work. I also made sure classic skins are checked. Thanks. Joanne