If anyone is losing access to Hulu, it would probably be helpful to WBS if you
could be more descriptive of the problem. Some information that would be
useful is;
What device are you using to access it.
Have you tried other devices.
When you say you can’t access it, does that mean you can’t even login, or you
can login but can’t get to any content or you can get to content but you can’t
play it (you get an "Error playing this video” message).
Also what is your WBS assigned IP address, my is 8.20.190.66 and I have no
problems with Hulu (you can see your external WBS assigned IP address by
simply going to: https://whatismyipaddress.com ;<https://whatismyipaddress.com/>
). If folks with the same shared IP address are not having issues with Hulu,
then the IP address is not the problem. For example, if anyone sharing
8.20.190.66 with me is having problems accessing Hulu, then it certainly isn’t
the shared IP address since I have no problems.
As far as I know, Hulu doesn’t use any of the normal spam blacklists. It does
keep its own blacklist of IP’s that have attempted to access the service using
a VPN or a Proxy server (see
https://help.hulu.com/en-us/identified-as-anonymous-proxy ;
<https://help.hulu.com/en-us/identified-as-anonymous-proxy> ). It’s import to
get the details to understand the problem. One way to get the most information
is to use a web browser on a PC or MAC to login directly to Hulu.com and see if
you can watch content in the browser. If there is a problem you might get more
detailed information there than if you're using a simple smart TV.
On Nov 24, 2018, at 9:03 PM, (Redacted sender "kathleenpadden" for DMARC)
<dmarc-noreply@xxxxxxxxxxxxx> wrote:
We've lost Hulu now too. It's getting ridiculous, and waiting "a few weeks"
is simply unacceptable.
Kathy Padden
-----Original Message-----
From: Erika Nygard <eanygard@xxxxxxxxx>
To: WarwickList <WarwickList@xxxxxxxxxxxxx>
Sent: Sat, Nov 24, 2018 03:22 PM
Subject: [The-L] Re: email and web blocking WBS
So we just lost access to Hulu...could be completely unrelated to the wbs
issue but regardless not too happy right now 😟 From what I remember Hulu does
not work with vpn services. I hope this gets resolved soon and worried what
else I am going to get blocked from.
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