Thank you, Can, thank you very much. If you speak to Mr. Schedlinskion
the telephone number you gave me, he will tell you he is only from the
sales department and cannot give any help. That is how I got the other
telephone number. I called the telephone number on the Web page, that
is the Human Resources department if you are applying for a job and
are having problems with the job application. This woman (whom I did
not like very much because she sounded very annoyed both times that I
called) will tell you "this is not technical support, the number is
..." the same 900 number. I wish you the best luck trying to get this
telephone number to work.
If you actually do get through, here is my problem in brief:
1. The program installed perfectly.
2. When I run the program and it opens, first screen says do not enter
serial number if this is an upgrade, instead, click this button that
says "Activate upgrade".
3. Next screen, three choices:
. Samplitude Pro X2 Suite is installed on this computer
. Samplitude Pro X2 Suite is installed with a CodeMeter dongle
. Samplitude Pro X2 Suite is not installed on this computer
I choose the first one because X2 Suite is already installed.
4. There is a "Continue with activation" button, which I click.
5. Screen closes, program ends, return to Desktop. Failure.
On Fri, 25 Nov 2016 13:28:36 +0300, you wrote:
Today I will try to call them for you until I arrive my home.--
2016-11-25 12:38 GMT+03:00, Steve Matzura <number6@xxxxxxxxxxxxxx>:
My annoyance regarding Magix technical support has now risen from the
level of frustrated to the level of pissed off. My friend in Germany
tried the number I posted yesterday that began with 9-0-0, and guess
what! It's a pay-per-call, more like pay-by-the-minute number, just
like numbers here used to be. I don't think we have any more
900-service numbers in the States, but they used to be just freaking
everywhere, most of them used to be for special-purpose services, and
a zillion of them were for those infamous sex-by-phone services, where
you could pay some service so much money per hour to talk with someone
of the gender of your choice and have them get you off verbally over
the phone. Apparently, Magix has taken this model to new heights by
charging so many Deutschmarks per minute. Well, my friend who made the
call for me said that she accepted the initial charge announcement,
but the connection terminated, or rather, aborted, and she never got
actually connected to anyone.
So it's back to email again. Eight days since I paid for it, six since
I received it, and still no happiness.
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Can K?rca
