My annoyance regarding Magix technical support has now risen from the
level of frustrated to the level of pissed off. My friend in Germany
tried the number I posted yesterday that began with 9-0-0, and guess
what! It's a pay-per-call, more like pay-by-the-minute number, just
like numbers here used to be. I don't think we have any more
900-service numbers in the States, but they used to be just freaking
everywhere, most of them used to be for special-purpose services, and
a zillion of them were for those infamous sex-by-phone services, where
you could pay some service so much money per hour to talk with someone
of the gender of your choice and have them get you off verbally over
the phone. Apparently, Magix has taken this model to new heights by
charging so many Deutschmarks per minute. Well, my friend who made the
call for me said that she accepted the initial charge announcement,
but the connection terminated, or rather, aborted, and she never got
actually connected to anyone.
So it's back to email again. Eight days since I paid for it, six since
I received it, and still no happiness.
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