yes, one area where Magix need to seriously up their game is tech support!
At 11:24 AM 11/24/2016, you wrote:
I got a friend in Germany to call them tomorrow and find out how I can
reach them from here. This nonsense must come to an end.
On Thu, 24 Nov 2016 07:45:09 -0500, you wrote:
>Correction. The phone number is:
>
>011 (US IDDDD prefix) 49 (Germany country code) 900-177-1115.
>
>On Thu, 24 Nov 2016 06:38:31 -0500, you wrote:
>
>>Right Phil. That's exactly how I wrote it originally and exactly what
>>I dialed. I'm thinking that there are probably numbers in Germany that
>>behave just like numbers in the States which cannot be dialed outside
>>thereof, such as our famous toll-free area codes (800, 888, 877, all
>>the way down to 844 now). The 900 part of that phone number is what
>>tips me off to thinking this way.
>>
>>On Thu, 24 Nov 2016 10:58:18 -0000, you wrote:
>>
>>>Take out the 0 as that's only required from within Germany. The number
>>>should look like this. Also included the other number.
>>>
>>>49 900 977 1115
>>>
>>>49 30 29392180
>>>
>>>-----Original Message-----
>>>From: vipaudioaccess-bounce@xxxxxxxxxxxxx
>>>[mailto:vipaudioaccess-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Matzura
>>>Sent: 24 November 2016 10:33
>>>To: vip
>>>Subject: [vipaudioaccess] Calling Magix
>>>
>>>Someone in Europe will know the answer to this one. I called the
>>>number at the bottom of the "Contact us" page just now and asked for
>>>the phone number for their tecnical support department. The person
>>>gave me this number, just in this format:
>>>
>>>49 900 977 111 5
>>>
>>>I dialed it, including the prefix required to make international calls
>>>from the U.S., and the call does not go through. Am I missing a
>>>dialing code somewhere in that string? Could anyone else try the
>>>number from the Web page, which is:
>>>
>>>49 (0) 30 29392-180 (that's how it's written)
>>>
>>>and see if there's something I'm missing? I don't think you need the
>>>0. When I first tried it, I got a local dialing message that said the
>>>number was invalid or some such thing, so I took out the 0 and the
>>>call went through.
>>>
>>>Thanks in advance for any help.
>>>
>>>Never does one feel so incompetent when everybody else can do what one
>>>is failing at. Oy! Yesterday it was running a program; today it's
>>>dialing a telephone number. What will be thing #3?
>>>
>>>
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