Mary I am confident that Paul would take you through these instructions. Anytime I have required his help by telephone he has been very helpful indeed and if he has your telephone number he is always willing to call you once you make an initial call to him. You could even pre-arrange a time I would think depending on how busy he is. Now I have a problem myself with Avast, I tried to remove it but at one point I loose the speech and magnification and require sighted assistance to click OK or something and then it removes. Eleanor ----- Original Message ----- From: MARY STRATTON To: VIP-Students Sent: Wednesday, February 18, 2009 6:49 PM Subject: [vip_students] updates Frank It appears I am not the only one having problems with Avast. I tried to follow Paul's instructions, but I cannot really understand them. Hope you have better luck. Mary Stratton. -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1279 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message