[vip_students] Re: printer

  • From: "Paul J. Traynor (NCBI)" <paul.traynor@xxxxxxx>
  • To: <vip_students@xxxxxxxxxxxxx>
  • Date: Tue, 4 Aug 2009 16:38:40 +0100

Hi Mary,


It sounds like a fault has occurred with one of the ink cartridges in the
printer. First take a look at the ink cartridges and see that they are
sitting ok in their respective ink cradles and that none are loose. Now turn
off the printer then the computer and disconnect the cable that is going
from the printer into the back of the pc. Pull it out and replace it after
about 10 seconds. Now turn on computer then printer and try it out.


Let us know what happens.




From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of MARY STRATTON
Sent: 04 August 2009 15:53
To: VIP-Students
Subject: [vip_students] printer


I have recently bought a Ebsom printer.  I have used it successfully several
times, but this last two days I have tried to print a short document but
jaws tells me that the ink cannot be recognised.  The document is in black
ink and jaws keeps saying it is searching for yellow argenta.  I just don't
know how to get back to normal.  Please help.  Mary.


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