Hi Jackie, In Windows mail within vista which I think you have, try the following; 1. Open up the start menu and go to "Run". 2. Type in the following; C:\users\ Then press enter key. 3. Look in here for your user profile which might be something like "Jackie" or something like this, you will know it when you see it, when you locate it press enter key to go in there. 4. Look for a folder in here called "Contacts" and enter on it. Now you can remove any names from this that you wish. Paul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of JackieMcBrearty Sent: 25 March 2012 10:16 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] deleting contacts Hey All trying to delete contacts from windos mail, I think that's what its called. I renamed it outlook express. If I go to a contact and hit delete it does nothing and says programme not responding, have loads of contacts that I don't use and would like to tidy them up. also on another note, I have emails going into my spam folder and all these emails are from the guidedog staff, its quite odd even if they post to the guidedog list they go into spam but the other guidedog emails don't. thanks in advance Jackie -- I am using the free version of SPAMfighter. We are a community of 7 million users fighting spam. SPAMfighter has removed 9810 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message Follow us on Facebook: https://www.facebook.com/ncbiworkingforpeoplewithsightloss Follow us on Twitter: www.twitter.com/ncbi_sightloss Check-out NCBI's Micheal O Muircheartaigh appeal on the following link. http://youtu.be/25P2tiuCi0U ******************************************************************** National Council for the Blind of Ireland (NCBI) is a company limited by guarantee (registered in Ireland No. 26293) . Our registered office is at Whitworth Road, Drumcondra, Dublin 9. NCBI is also a registered Charity (chy4626). NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************