hi Jackie try going to the folder to be deleted hit application key and down arrow to delete about the E mails going to spam if you move one back into the in box new E mails from the same source usually follow regards Frank Kelly ----- Original Message ----- From: JackieMcBrearty To: vip_students@xxxxxxxxxxxxx Sent: Sunday, March 25, 2012 10:15 AM Subject: [vip_students] deleting contacts Hey All trying to delete contacts from windos mail, I think that's what its called. I renamed it outlook express. If I go to a contact and hit delete it does nothing and says programme not responding, have loads of contacts that I don't use and would like to tidy them up. also on another note, I have emails going into my spam folder and all these emails are from the guidedog staff, its quite odd even if they post to the guidedog list they go into spam but the other guidedog emails don't. thanks in advance Jackie -- I am using the free version of SPAMfighter. We are a community of 7 million users fighting spam. SPAMfighter has removed 852 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message