Hi Eleanor, Did your brother sign up to Broadband recently? Were you using dial-up access up to now on his system? The problem mightn't be the same as that which I met in Spain. Normally, if you are accessing the internet via someones else provider you need to set the outgoing settings in your mail properties to the "gateway" of that provider. For instance: My incoming email is set to Gpo.iol.ie My outgoing mail is set to Mail.vodafone.ie This is because I am still using IOL as my email provider, but the ISP or provider, Vodafone, have their own gateway for outgoing email. However, not to confuse you with too much info, the following setting in Spain should have worked: Smtp.telefonica.net For the outgoing emails but because I was not the owner of the account it was blocked. Here at home i am on Vodafone as my provider and yet the setting: Mail.vodafone.ie Works for my wife's account with Eircom.net. Hope this helps Aedan. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: Saturday, May 07, 2011 12:43 AM To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Unable to Send E-mails via my Brother's ISP in Longford I read Aeden's e-mail with interest but a little closer to home I had a similar problem in my brother's house in Longford. Up to this I have had no problem using my Outlook Express to access my e-mails from my Eircom, BT and G mail accounts. Last week, I was able to receive all e-mails from all accounts but I could not send out e-mails from Eircom or BT accounts. puzzled, I tried on my phone using his wireless b roadband. No problem there. I asked him why it might b e that I could not send my e-mails out via Outlook Express. He is no Techy but I thought it was worth a mention. His response was that he was the broadband account holder but I could not go along with that. Anyone got any ideas as to what my problem might have been. My settings were identical to when I was there previously in January. Eleanor