Hi Frank, Unless you are paying BT for your IOL account, then there is no reason to cancel it. Tim -----Original Message----- From: vicsireland-bounce@xxxxxxxxxxxxx [mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of frank o brien Sent: 18 September 2009 19:33 To: vicsireland@xxxxxxxxxxxxx Subject: [vicsireland] change e mail address hello again,I have e mail address from iol to gmail should I contact bt to cancel the iol site should be changed best wishes frank