Good Afternoon,
I realize I am a bit late responding to this. I have experienced the
same behavior with Voice View and the native email app. It happens
whether I swipe through the message or use the continuous reading command.
Siena mentioned possibly installing the email client she previously had
on the tablet. What client was that? I will see what responses were
submitted to this query.
Pauline
On 10/8/2020 8:18 PM, Siena Trigiani wrote:
Hello everyone,
As of a couple of weeks ago, I removed he fork of TalkBack I was using on my
9th gen Fire 7, and have gone back to VoiceView, which works fairly well with
the built-in apps as well as those that I've downloaded from the Google Play
Store. I am however experiencing some strange behaviour when reading emails in
the native E-mail client.
As I'm swiping right with one finger through the body of a message, VoiceView
has this strange tendency to scroll back to the beginning of the message,
forcing me to have to swipe back to the right until I get back to where I was.
I tried uninstalling the Android System Web View which I had installed from my
Play Store app library, but that didn't seem to have solved the issue. At first
I figured that it was just an issue with TalkBack on this particular tablet,
but when I removed it and went back to VoiceView, it was behaving the same way.
I also took the bold plunge and installed Commentary Screenreader, and still
the same behaviour.
I'm almost wondering whether I should reinstall my previous email client on
here, or if perhaps you might be able to recommend another email client that
works well with VoiceView and handles conversation threads in an accessible way?
Any light you can shed on this issue is greatly appreciated, I thank you in
advance for your assistance!
Kind regards,
Siena.