Hi Jenny, If s-voice doesn't work for you, the only thing I know to do is to use google now. It does much the same things with the same commands. Other more experienced folks on the list may know another way. I use both google now and s-voice a lot. All Blessings Judy --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com