Hi, I am working with two Galaxy S3 phones, and one is 4.3, and the other is 4.1. I went into settings, about, and update, and selected new update, and I got the message that it is not available at this time. Does mean that it just could not get the update downloaded, or does that mean that I cannot upgrade to 4.3? That may not have been the exact wording of the message, so if the wording makes a difference, I can check. I am switching my keyboard between the phones and my home computer, I had trouble locating "about" in settings by swiping. Thanks for any help. Glenn To post to the list, simply send email to vi-android@xxxxxxxxxxxxx. To unsubscribe from the list send an email to vi-android-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field (new users, use 'subscribe' to subscribe) To receive the list as a digest, send an email to vi-android-request@xxxxxxxxxxxxx with 'set vi-android digest' in the subject (to go back to receiving every message use 'unset vi-android digest' in the subject).