Hi David,
if you say that pressing D4 in the word processor results in a dot 2 being
brailled, I think something with your Braille keyboard could be wrong.
Possibly, some crumb could have slipped beneath or inbetween the key(s), You
might want to try wiping your VarioUltra's keys and inbetween the keys with a
piece of cloth or towl or something like that. Maybe this could remove the
crumb and get your VarioUltra back to working properly.
Thomas
Von meinem iPod gesendet
Am 30.05.2018 um 19:44 schrieb "David Bouchard"
<davidb521@xxxxxxxxx<mailto:davidb521@xxxxxxxxx>>:
David,
It also appears that I can use the function keys to scroll as well, including
the soft D2.
Sent from my iPhone
On May 30, 2018, at 8:33 AM, David Bradburn
<david-baum@xxxxxxxxxxx<mailto:david-baum@xxxxxxxxxxx>> wrote:
David,
I have some questions for you, which will help troubleshoot the problem.
1. Please lock and unlock the lock switch to confirm that it is indeed in
the unlocked position. To confirm, the locked position is closest to the front
of the unit, and unlocked when you slide it toward the back of the unit. Any
change after trying this?
2. You say that the NaviStick works, but nothing else. If you boot up in
braille notetaker mode, does pressing in on the middle of NaviStick enter the
application you are on in the menu? Try it with the Word Processor and let me
know if you can run the app.
3. Do cursor routing buttons work? Again, if on a menu item, try pressing
them above the name of the app and let me know if you can enter the app this
way.
4. Physically press every button to make sure nothing is stuck.
5. How old is your unit? If older than two years, has the battery ever been
replaced? Sometimes an older, close to dead battery will expand and put
unwanted pressure on the motherboard inside VarioUltra. This might be
especially noticeable when the battery warms up after some period of continuous
use. If you ever notice D4 is hard or impossible to press down, this could be
symptomatic of an old battery. And if that D4 button is stuck, it might cause
other buttons and keys not to respond.
Let me know.
Thanks,
David Bradburn
________________________________
From: varioultra-bounce@xxxxxxxxxxxxx<mailto:varioultra-bounce@xxxxxxxxxxxxx>
<varioultra-bounce@xxxxxxxxxxxxx<mailto:varioultra-bounce@xxxxxxxxxxxxx>> on
behalf of David Bouchard <davidb521@xxxxxxxxx<mailto:davidb521@xxxxxxxxx>>
Sent: Wednesday, May 30, 2018 10:58 AM
To: varioultra@xxxxxxxxxxxxx<mailto:varioultra@xxxxxxxxxxxxx>
Subject: [varioultra] Re: Inoperable Vario
Hi,
The problem isn't isolated to Braille display mode. I can't use any of the
controls at all, whether I'm in Braille display mode or not. I upgraded to the
latest patch a couple of months ago.
David
Sent from my iPhone
On May 30, 2018, at 3:34 AM, Pavel Kaplan
<pavel46@xxxxxxxxx<mailto:pavel46@xxxxxxxxx>> wrote:
hi David and all.
if the described behaviour happens in the braille display mode when
VarioUltra is connected to a device running IOS 11 and above, then you have
to update your VarioUltra with the latest patch released in november 2017
and then delete your currrent pairing and pair the devices again.
best regards.
Pavel Kaplan.
-----Original Message-----
From: varioultra-bounce@xxxxxxxxxxxxx<mailto:varioultra-bounce@xxxxxxxxxxxxx>
<varioultra-bounce@xxxxxxxxxxxxx<mailto:varioultra-bounce@xxxxxxxxxxxxx>> On
Behalf Of David Bouchard
Sent: Wednesday, May 30, 2018 9:31 AM
To: varioultra@xxxxxxxxxxxxx<mailto:varioultra@xxxxxxxxxxxxx>
Subject: [varioultra] Inoperable Vario
Good evening,
I am experiencing a disturbing issue with my Vario 20, in which none of the
controls apart from the joystick, are working. The device keyboard lock
switch is set to the unlocked position, the device has a reasonably full
charge, and was plugged into a power source, and the device was reset by
long pressing the power button, all to no avail. The display itself works
fine, but the only thing I can really do is navigate menus and submenus in
the onboard operating system. What suggestions do you have for resolving
this issue?
Regards,
David Bouchard
