[THIN] Re: user disconnects
- From: "Marty" <Marty@xxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 11 Jun 2003 14:19:48 -0400
Is this user connecting via LAN or WAN?
----- Original Message -----
From: "Lucas Boyken" <lboyken@xxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Sent: Wednesday, June 11, 2003 2:08 PM
Subject: [THIN] Re: user disconnects
> You might try moving the users patch cable from one Port on your
> Hub/Switch to another. Switch ports can go bad, however, it is a rare
> thing to happen. Other than that, I would slap a cable tester on the
> line and check for continuity, etc. One last thing, you could sniff
> that portion of the network. That would give you a great indication of
> whether you have a chatty NIC or if there is another problem. Most
> likely, though, it is the user's NIC and / or configuration of the NIC
> in the OS. =20
>
>
> Lucas W. Boyken
> Computer Systems Associates
> Account Manager / Technical Representative
> lboyken@xxxxxxxxx
> Company Phone: 800.222.7601
> Office Phone: 515.332.2751
> Fax: 515.332.5687
>
>
> -----Original Message-----
> From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx]=20
> Sent: Wednesday, June 11, 2003 1:04 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] user disconnects
>
>
> I have one user in a remote office that is having timeout issues when
> she steps away from her desk. There are no timeouts specified in her
> user account, or on the citrix server, and no other users in that office
> is having a problem. The user is on WinXP pro, using a custom ICA to
> MF1.8a. I'm starting to think that something might be wrong with her
> NIC or Cat5 drop. Any advise?
> =20
> John Knightly
> =20
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