[THIN] Re: performance issue
- From: "Webmail" <web@xxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 11 Nov 2003 19:54:40 -0500
Attachments are temporarily written to the servers hard disk. Users need
write access to the directory where they get copied. It is NOT TEMP as you
would think. Get filemon from Sysinternals and watch while an attachment is
opened. We found on our servers that users had to have write access to a
directory under program files/common files/Office 10 but I cant remember
which one right now. If you search the archives on attachment (or the Faqs)
on thethin.net because I posted it the solution there you will find it.
JK
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Luchette, Jon
Sent: Tuesday, November 11, 2003 10:48 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: performance issue
All attachments. What have you done to try and correct this?
/jL
-----Original Message-----
From: Rob Ellis [mailto:rob.ellis@xxxxxxxxxxxxxx]
Sent: Tuesday, November 11, 2003 10:10 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: performance issue
all attachments, or just specific file types?
we see issues if a user is using Word as the email editor. Sometimes
Word hangs in the background, and from that point onwards, doing
anything in Outlook is slowed to a crawl.
Regards,
Rob Ellis
IT Manager
Samsara Group plc
Tel 023 9224 7979
Mob 07974 111867
MCP BEng(hons)
-----Original Message-----
From: Luchette, Jon [mailto:JLuchette@xxxxxxxxxxxxxxx]
Sent: 11 November 2003 15:04
To: thin@xxxxxxxxxxxxx
Subject: [THIN] performance issue
We are noticing poor performance when users connect to our citrix
environment and open attachments from Outlook. Sometimes it takes as
long as 5 minutes to open the attachment. Has anyone ever seen this
before? Any ideas?
http://thethin.net/citrixlist.cfm
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