When I've run into this, uninstalling and reinstalling did nothing. I even went and removed up all of the hidden Citrix directories. Still nothing. The only thing that worked was to use another browser. On Tue, Sep 16, 2008 at 3:37 PM, Jim Kenzig http://thin.ms < jkenzig@xxxxxxxxx> wrote: > I've had this issue happen to me several times. Uninstall and reinstall the > citrix client and it should fix. > Jim Kenzig > Blog: http://www.techblink.com > > > On Tue, Sep 16, 2008 at 10:39 AM, Jason Patten <jasoncitrix@xxxxxxxxx>wrote: > >> I have an issue with a client that is driving me up a wall.She is using >> Vista and we have the latest 10.2 client installed, however when she clicks >> on the icon in WI to access our app, nothing happens. >> If we Right-click and try to save we get an error that it is not allowed >> to be saved. >> This one has me stumped and she has full Admin access on her local laptop. >> Its not a license issue since she has never connected in the first place >> successfully and I checked and there is no entry for the license. >> "Do not save encrypted pages to disk" is unchecked, and our WI page is a >> trusted site with low security. >> >> Jason >> >> >