I've had this issue happen to me several times. Uninstall and reinstall the citrix client and it should fix. Jim Kenzig Blog: http://www.techblink.com On Tue, Sep 16, 2008 at 10:39 AM, Jason Patten <jasoncitrix@xxxxxxxxx>wrote: > I have an issue with a client that is driving me up a wall.She is using > Vista and we have the latest 10.2 client installed, however when she clicks > on the icon in WI to access our app, nothing happens. > If we Right-click and try to save we get an error that it is not allowed to > be saved. > This one has me stumped and she has full Admin access on her local laptop. > Its not a license issue since she has never connected in the first place > successfully and I checked and there is no entry for the license. > "Do not save encrypted pages to disk" is unchecked, and our WI page is a > trusted site with low security. > > Jason > >