Hi Angus, I haven't looked at it before, but I could imagine that with the crash it saves something in the users profile that triggers to look at the autorecovery file after restart. but if what you writes is true, it is server based.....what kind of profiles you use? Have you taken a closer look with Regmon or similair tools to see what it does, when it restarts?? I don't think you should asume that just the presence of the autorecovery file on the W: disk would trigger it....If they weren't deleted correctly they would pop-up every time you start word...there must be another trigger. I'll check later on.....I have to do some work tonight anyway. If I find something intresting i let you know greetz Rob _____ Van: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Namens Angus Macdonald Verzonden: vrijdag 24 november 2006 11:48 Aan: thin@xxxxxxxxxxxxx Onderwerp: [THIN] Word 2003 autorecovery on Citrix We have uncovered a little snag with Word 2003 on PS3. We have autorecovery setup in Word, saving to a network drive (W:). Autosave files are saved in W: perfectly. If I terminate winword.exe on a server and restart it, autorecovery works just fine. However, if I run Word on another server, Word doesn't notice the autorecovery files, even though they are in the same folder (W:). Similarly, if I start a new session on the original server, the autorecovery files are again ignored. The .asd recovery files may be opened manually but asking my users to deviate from years of practice opens up a world of pain. So presumably there is more to autorecovery than just the presence of autorecovery files in the expected location. Does anyone know what that might be? Angus