H Rusty, You mean you don't? (shocked expression!!!) Seriously, getiing useful information out of BSOD dump can be fairly easy (or pretty challengin) depending on what the problem is. However if we're dealing with driver (printer or whatever) induced crashes, things couldn't be easier. If you want a good introduction, the place to start is Mark Russinovich's great whitepaper on crash dump analysis at: http://www.win2000mag.com/Articles/Index.cfm?ArticleID=16425 If you want to get a bit more serious, check out: http://asp01sea.activate.net/microsoft/teched2002/publish/DEP354_files/d efault.htm#profile=1 Then go to: http://www.microsoft.com/whdc/devtools/debugging/debugstart.mspx Download windbg, and either get the symbol files for the OS version (+SP depending on detail required) or set things up so that windbg can use a symbol server at Microsoft. When you run windbg and open a dump file, the first thing it tells you to do is run "!analyze -v", which will generally tell you as much as you need to know. Have fun. regards, Rick Ulrich Mack Volante Systems Ltd 18 Heussler Terrace, Milton 4064 Queensland Australia. Ph: +61 7 3246 7704 email: rmack@xxxxxxxxxxxxxx web: www.volante.com.au -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rusty Yates Sent: Friday, 1 October 2004 6:48 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] View .dmp file (Microsoft Dump File) Does anyone know how to view a .dmp dump file? Rusty Rusty Yates Senior Systems Administrator The Peoples Bank & Trust Company http://www.phcfc.com <http://www.phcfc.com/> Mobile: 662-213-9636 Office: 662-680-1566 Fax: 662-680-1502 ##################################################################################### This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. All liability for direct and indirect loss arising from this e-mail and any attachments is hereby disclaimed to the extent permitted by law. #####################################################################################