Hoi List, I have deleted a account from active directory, then asked to delete the mailbox associated with it. I answered with yes, then run Cleanup Agent, but the mailbox are still not be able to be deleted, normally when I delete account, after running cleanup agent, the mailbox appear with a red X, can either be connect with another account of or permanently delete it, but on this situation is not possible. Any help appreciated. Thank, Avien