[THIN] Re: UPHClean tool on Windows 2003 Terminal Servers

  • From: <paul.burke@xxxxxxxxxxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Mon, 7 Jun 2004 10:32:17 +0100

Jeremy

Thanks for the heads-up on this one.

We started experiencing similar problems on a 1-month old W2K3/MF FR3
server farm last week. Based on your advice, we disabled the UPHClean
service, rebooted and all servers are now fine again.

Regards,

Paul

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeremy Saunders
Sent: 02 June 2004 03:45
To: thin@xxxxxxxxxxxxx
Subject: [THIN] UPHClean tool on Windows 2003 Terminal Servers

Hi All,
 

Just a warning that this tool has been causing all servers in a Windows
2003
Terminal/Citrix Server farm to become unresponsive to the point that
they
will no longer accept RDP and/or ICA connections. In fact, you can't
even
login on the console.

 

Version 1.2 of the tool, which was its beta release, was okay for
months.
This problem started to happen once version 1.5, the public release, was
deployed.

 

The current solution is to set it to report only mode, then it will take
no
action and the servers remain stable.

 

I had a case open with Microsoft for 3 months and this is the conclusion
we
have come to. The developer of the UPHClean tool has been notified, but
so
far there has been no action to fix it.

 

Cheers,

Jeremy.

 

Jeremy Saunders

Senior Technical Specialist

Logicalis Limited

Level 16

37 St Georges Terrace

Perth WA 6000

Tel:  +61 8 9220 4000

Fax: +61 8 9220 4060

www.logicalis.com.au
<file:///C:\Documents%20and%20Settings\JMorriso\Application%20Data\Micro
soft
\Signatures\www.logicalis.com.au> 

 

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