[THIN] Re: Typing Delay - Need some expert advice......please!!!!

  • From: Mark guzzo <mark.guzzo@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 27 Oct 2004 10:18:47 -0500

If this shows up twice on this list, sorry. Still getting used to GMAIL.

I too had this, and I believe I have it licked.

See CTX102523.
<snip>
   Note: The 324446 Win2000 TS binaries supersede Service Pack 4; and
the 824309 binaries supersede the version on 324446. Install Service
Pack 4, install 324446, and then install 824309.
</snip>

Also make sure to DO apply the reghacks on the terminal servers in
question and on any file servers they access (I did), but only do the
DSKCACHE.exe thing on the terminal servers.

YMMV

Mark




On Wed, 27 Oct 2004 00:55:05 -0400, adamadz <adz@xxxxxxxxxxx> wrote:
> Hi everyone,
> 
> We're experiencing intermittent (but frequent) typing delays on both of
> our Citrix environments (one production one soon-to-be-production) but I
> feel I've been down almost all of the normal paths.  Here are the stats:
> 
> Production environment: 5 servers, DL360 G2s, MF XP 1.0, Microsoft
> Windows 2000 Advanced SP3 + KB324446, KB824146, KB81669 Hotfixes, 2GB
> RAM, Office 2000
> Test environment: 6 servers, DL380 G4s, MF XP 3.0, Microsoft Windows
> 2000 Advanced SP4 + All hotfixes (as of last week) + all Citrix
> hotfixes, Office 2003
> 
> In both environments, we get occasional typing delays from users for a
> few seconds when they're using email (Outlook is editor, not Word).
> CPU/Memory are both fine during the reported sluggishness.  Network
> latency is well below the threshold as this is happening even on the
> local LAN segement.  I've run bandwith and ping testing and this comes
> back with 890 MB/sec and less than 1 ms delay time.  Port speed and
> duplex has also been locked down on the server NICs and switchports....
> But we're still having a noticible issue.
> 
> With the non-production boxes, only a handful of users are on them, so
> maybe 1 person per server and there's still a problem... I'm at my wit's
> end and I've already opened a ticket with Citrix, but it's a painful
> process since it's only an intermittent issue.  Speedscreen is not
> turned on.  As I mentioned, since users on the same subnet with a
> Gigabit connection are also having the problem, I don't see how it can
> be bandwith/latency related.  I'd rather not mask the problem before
> actually finding out the root of it.  I've tried disabling all of the
> Citrix virtual channels and still no luck..
> 
> Has anyone else had this happen?  Any ideas on what I might be missing?
> Does this sound Citrix related or network related?  Any gut feelings?
> Any help would be greatly appreciated.
> 
> -adamadz
> 
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