[THIN] Re: Typing Delay - Need some expert advice......please!!!!
- From: "Nick Smith" <nick@xxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 27 Oct 2004 08:38:01 +0100
Do you have auto-spell checking turned off? And grammar checking?
Nick Smith,
Managing Director,
OfficeAnyplace
Tel: 020 7819 0090
nick@xxxxxxxxxxxxxxxxxx
-----Original Message-----
From: Shaun Rowe [mailto:rowie@xxxxxxxxxxxxxxx]
Sent: 27 October 2004 06:26
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Typing Delay - Need some expert
advice......please!!!!
Ok, I might be shooting myself in the foot as I'm only new to the grp as
it
is.
This is something I have seen a few times and has also driven me round
the
bend looking for answers.
This is what I have found from the experience:
1: Check the type of network card being used, I know this sounds n00bish
but
I'm going through what I found, the chip type and driver version can
make a
big difference.
2: Are you running SCSI, RAID ect, each of the scenarios where I have
encountered this problem the servers were all using the 2120 series
Adaptec
RAID card, making sure the bios is up to date and that the memory module
on
the card is seated properly fixed 2 of the servers we were working on.
And lastly,
3: Swap the memory chips (ram) on the MoBo, this was an immediate fix to
3
or 4 of the systems we had the problem with.
Now as a side note always monitor the Power supply Input/Output and
system
temperatures. Do not neglect the hard drives in checking temperature,
stranger things have happened.
I hope I said something useful
Best of luck
rowie
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf
Of Steve Greenberg
Sent: Wednesday, 27 October 2004 2:57 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Typing Delay - Need some expert
advice......please!!!!
Do you have any "plug-ins" loaded with Outlook? I notice, unrelated to
Citrix, that I get this kind of delay all the time in Outlook on my
notebook. I have a spam filter and some other stuff running and it
always
seems to momentarily "lock up" my Outlook.
Another place to look is a connectivity, or DNS issues, with your
Exchange
and/or POP server, I see this a lot in production networks......
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd. suite D8453
Scottsdale, AZ 85262
(602) 432-8649
(602) 296-0411 fax
steveg@xxxxxxxxxxxxxx
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf
Of adamadz
Sent: Tuesday, October 26, 2004 9:55 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Typing Delay - Need some expert advice......please!!!!
Hi everyone,
We're experiencing intermittent (but frequent) typing delays on both of
our
Citrix environments (one production one soon-to-be-production) but I
feel
I've been down almost all of the normal paths. Here are the stats:
Production environment: 5 servers, DL360 G2s, MF XP 1.0, Microsoft
Windows
2000 Advanced SP3 + KB324446, KB824146, KB81669 Hotfixes, 2GB RAM,
Office
2000 Test environment: 6 servers, DL380 G4s, MF XP 3.0, Microsoft
Windows
2000 Advanced SP4 + All hotfixes (as of last week) + all Citrix
hotfixes,
Office 2003
In both environments, we get occasional typing delays from users for a
few
seconds when they're using email (Outlook is editor, not Word).
CPU/Memory are both fine during the reported sluggishness. Network
latency
is well below the threshold as this is happening even on the local LAN
segement. I've run bandwith and ping testing and this comes back with
890
MB/sec and less than 1 ms delay time. Port speed and duplex has also
been
locked down on the server NICs and switchports....
But we're still having a noticible issue.
With the non-production boxes, only a handful of users are on them, so
maybe
1 person per server and there's still a problem... I'm at my wit's end
and
I've already opened a ticket with Citrix, but it's a painful process
since
it's only an intermittent issue. Speedscreen is not turned on. As I
mentioned, since users on the same subnet with a Gigabit connection are
also
having the problem, I don't see how it can be bandwith/latency related.
I'd
rather not mask the problem before actually finding out the root of it.
I've tried disabling all of the Citrix virtual channels and still no
luck..
Has anyone else had this happen? Any ideas on what I might be missing?
Does this sound Citrix related or network related? Any gut feelings?
Any help would be greatly appreciated.
-adamadz
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