[THIN] Re: The slowest Start button on the planet - guaranteed
- From: Mark Cook <mc@xxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Thu, 9 Dec 2004 08:51:55 -0000
We have this issue on several Win2k pro machines, so far have not managed to
identify what causes it !? It is definitely explorer but don't know why,
you click the start button and it doesn't work for maybe a minute or more -
explorer is not running and excessive CPU cycles etc. so no major idea's
spring to mind !
Once question, what AV are you running - we have Sophos which we suspect may
be part of the issue but cannot id anything...
Mark
-----Original Message-----
From: Pardee, Michael P. [mailto:MPardee@xxxxxxxx]
Sent: 08 December 2004 17:10
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] The slowest Start button on the planet - guaranteed
Environment - NT4, Metaframe 1.8 (I know, I know).
Around 80 servers. Upon logon, you spend minutes waiting to be able to
fully control the Start Button. I believe something is up with Explorer,
but I haven't been able to find it yet. The ICA Toolbar is also seen on the
Desktop, but everything on it works immediately. So, my workaround to
figure out what is happening on a server is to add the Command Prompt to the
ICA Toolbar, click it, and then do everything I need to from there.
Explorer really seems to be the only thing that is acting this way.
After a few minutes Explorer seems to finally be done doing whatever it is
doing and everything is fine the rest of the day for that session. I have
run AdAware, Hijack This, etc looking for any additional clues but came up
empty.
How can I find out exactly what Explorer is doing when this is happening? I
have tried FileMon and am heading for RegMon next. Great tools, but not a
lot of fun with 50 other users on the server at the same time.
Thanks in advance.
> Michael Pardee
> Director
> Coventry Health Care, Inc.
> Phone: (724) 778-3733
> Fax: (724) 778-6899
>
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