[THIN] Re: The slowest Start button on the planet - guarantee d

  • From: "Pardee, Michael P." <MPardee@xxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Thu, 9 Dec 2004 08:33:24 -0500

We did break one away last night.  Regmon, Filemon, Process Explorer really
did not offer any obvious clues.  What I did expect to see what Explorer
consuming processor, or a lot of waiting for something.  What we did see was
some waiting (measured in 5-10 seconds) where Internet Explorer was setting
all of its directories for things like Cache, Favorites, etc.  What is
interesting is we force all those directories during the logon process via
kixtart.

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] 
Sent: Thursday, December 09, 2004 7:38 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: The slowest Start button on the planet - guaranteed

My guess would be services running in the background, printer mappings
maybe?

Michael could always break one of the servers off from the farm so only he
could log in, making it a bit more sane to log with file/regmon :) (Or get
really fancy and specify the PID of the exe you want to log!)

Andrew


On Thu, 9 Dec 2004 08:51:55 -0000, Mark Cook <mc@xxxxxxxxxx> wrote:
> We have this issue on several Win2k pro machines, so far have not 
> managed to identify what causes it !?  It is definitely explorer but 
> don't know why, you click the start button and it doesn't work for 
> maybe a minute or more - explorer is not running and excessive CPU 
> cycles etc. so no major idea's spring to mind !
> 
> Once question, what AV are you running - we have Sophos which we 
> suspect may be part of the issue but cannot id anything...
> 
> Mark
> 
> -----Original Message-----
> From: Pardee, Michael P. [mailto:MPardee@xxxxxxxx]
> Sent: 08 December 2004 17:10
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] The slowest Start button on the planet - guaranteed
> 
> Environment - NT4, Metaframe 1.8 (I know, I know).
> 
> Around 80 servers.  Upon logon, you spend minutes waiting to be able 
> to fully control the Start Button.  I believe something is up with 
> Explorer, but I haven't been able to find it yet.  The ICA Toolbar is 
> also seen on the Desktop, but everything on it works immediately.  So, 
> my workaround to figure out what is happening on a server is to add 
> the Command Prompt to the ICA Toolbar, click it, and then do everything I
need to from there.
> Explorer really seems to be the only thing that is acting this way.
> 
> After a few minutes Explorer seems to finally be done doing whatever 
> it is doing and everything is fine the rest of the day for that 
> session.  I have run AdAware, Hijack This, etc looking for any 
> additional clues but came up empty.
> 
> How can I find out exactly what Explorer is doing when this is 
> happening?  I have tried FileMon and am heading for RegMon next.  
> Great tools, but not a lot of fun with 50 other users on the server at the
same time.
> 
> Thanks in advance.
> 
> > Michael Pardee
> > Director
> > Coventry Health Care, Inc.
> > Phone:        (724) 778-3733
> > Fax:  (724) 778-6899
> >
> 
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confidential, proprietary or privileged and may be subject to protection under 
the law, including the Health Insurance Portability and Accountability Act 
(HIPAA).

The message is intended for the sole use of the individual or  entity to whom 
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any use, distribution or copying of the message is strictly prohibited and may 
subject you to criminal or civil penalties.  If you received this transmission 
in error, please contact the sender immediately by replying to this email and 
delete the material from any  computer. 
********************************************************
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Reduce licensing costs with activAeon XA and 
get one month completely free.
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********************************************************** 
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