[THIN] Re: Seamless crashing to desktop

  • From: "James Scanlon" <James.Scanlon@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 15 Jun 2011 10:12:44 +0100

 

Hi

 

Recent patches been applied for anything? (has it always failed)  -
always failed for these specific users 

Event log errors?  looks like its 'detecting' to enable HDX from the
core (citrix servers) to the tier 2 servers - which of course fails.. as
its ctx to ctx not thin client to ctx

also we get The following application was terminated because it was
hung: concentr.exe.

Configuration changes?  nothing new / recent - same app works for me...
grrrrr

ICA client updates?  they havent changed. v12 on the servers, v11 on the
thin clients

 

Do the errors always stick with the user? What happens when they try a
different client device?  logged the user directly on as local admin of
thin client - and same issue. but only with this error logged this time-
The following application was terminated because it was hung:
concentr.exe.

 

 Thanks again for the pointers and tests - very much appreciated..!  

 

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of James Scanlon
Sent: 14 June 2011 13:21
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Seamless crashing to desktop

 

Anyone got any quick ideas of where to look as to why a published app is
crashing out to a full desktop for some end users?

It seems to be user 'account' related because when we setup a new
account from a broken one - the same issues apply.

The users are NOT admins and we have only launch published apps
enabled.....??

 

J

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