[THIN] Re: Seamless crashing to desktop
- From: "James Scanlon" <James.Scanlon@xxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 15 Jun 2011 14:38:37 +0100
Upgrade of client didn't work....
End user still gets the "you have started windows explorer in your ICA
seamless session. This will obscure your local explorer desktop." etc
etc etc...
Change the colour depth of the published app to match the desktop
(24bit) - FAIL
Change colour depth to less than core desktop - FAIL
Changed to run as a 'non seamless' app - FAIL
Launching published app-v app - FAIL
Launching just executable (IE)- FAIL
Delete the users roaming profile - FAIL
Duplicate the troubled Account in AD - OK seamless all ok.
It must be user account specific?!?!
James
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of James Scanlon
Sent: 15 June 2011 10:51
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Seamless crashing to desktop
wiped the profile (roaming) - no joy
they connect like so:
HP thin client - citrix desktop receiver (version 11.2.2.3) -> Desktop
Server: Windows 2008 SP2 x64 server with Xen App 5 and with Client
version 12 -> IT Published Apps Servers: Windows 2008 SP2 x64 client
version 11.2.2.3
it seems that concentr.exe is IN the ICA Client directory on the servers
- im goign to update the published apps servers client to Version 12
inline with the core desktop servers.
See what happens. :)
Cheers
James
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Russell Robertson
Sent: 15 June 2011 10:26
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Seamless crashing to desktop
Hello
Tried a new profile for the problem users? Or would they be subject to a
particular group policy that a working user isn't getting?
Would be good to know too what version of Windows and Citrix you have.
Cheers
Russell
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of James Scanlon
Sent: 15 June 2011 10:13
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Seamless crashing to desktop
Hi
Recent patches been applied for anything? (has it always failed) -
always failed for these specific users
Event log errors? looks like its 'detecting' to enable HDX from the
core (citrix servers) to the tier 2 servers - which of course fails.. as
its ctx to ctx not thin client to ctx
also we get The following application was terminated because it was
hung: concentr.exe.
Configuration changes? nothing new / recent - same app works for me...
grrrrr
ICA client updates? they havent changed. v12 on the servers, v11 on the
thin clients
Do the errors always stick with the user? What happens when they try a
different client device? logged the user directly on as local admin of
thin client - and same issue. but only with this error logged this time-
The following application was terminated because it was hung:
concentr.exe.
Thanks again for the pointers and tests - very much appreciated..!
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of James Scanlon
Sent: 14 June 2011 13:21
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Seamless crashing to desktop
Anyone got any quick ideas of where to look as to why a published app is
crashing out to a full desktop for some end users?
It seems to be user 'account' related because when we setup a new
account from a broken one - the same issues apply.
The users are NOT admins and we have only launch published apps
enabled.....??
J
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