If you want to remote control the user PC, if it is Windows XP Professional, this feature is built in. If it is anything else you have many options in the market, some free (like VNC), some not free (many too list). Cláudio Rodrigues Microsoft MVP Windows Technologies - Terminal Services http://www.terminal-services.net -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rosemary Sarkis Sent: August 19, 2004 1:47 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Remote Control Terminal Server rdp sessions Hi I have deployed a new Windows 2003 Terminal Services Server - all works great.. When it comes to remote control, I can RDP into the Terminal Server and use Terminal Services Manager to remote control another RDP session - works OK. Is there a way to install this Terminal Services Manager client (or another client) on a desktop PC so RDP sessions can be remote controlled without connecting to the Terminal Server? I want to give our HelpDesk remote control capabilities but don't want them connecting the Terminal Server via RDP Client - can this be done? Thanks Rose PS - Citrix is not installed. PPS - Hope this isn't a dumb question _________________________________________________________________ Smart Saving with ING Direct ? earn 5.25% p.a. variable rate: http://ad.au.doubleclick.net/clk;7249209;8842331;n?http://www.ingdirect.com. au/burst6offer.asp?id=8 ******************************************************** This Weeks Sponsor RTO Software Do you know which applications are abusing your CPU and memory? Would you like to learn? -- Free for a limited time! Get the RTO Performance Analyzer to quickly learn the applications, users, and time of day possible problems exist. http://www.rtosoft.com/enter.asp?id=320 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This Weeks Sponsor RTO Software Do you know which applications are abusing your CPU and memory? Would you like to learn? -- Free for a limited time! Get the RTO Performance Analyzer to quickly learn the applications, users, and time of day possible problems exist. http://www.rtosoft.com/enter.asp?id20 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm