[THIN] Re: Remote Control Terminal Server rdp sessions

  • From: "Rosemary Sarkis" <rosemary_sarkis@xxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Fri, 20 Aug 2004 09:51:19 +1000

Thanks guys..

I have modified the RDP security settings via Terminal Services Configuration and have granted our HelpDesk area access to Remote Control - all works fine.. I'll just have to get them connecting to the server

Thanks for your replies

Rose

-----Original Message-----
From: Frank Monroe [mailto:Frank.Monroe@xxxxxxxxxxx]
Sent: Friday, 20 August 2004 3:15 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Remote Control Terminal Server rdp sessions


You have to be in a terminal server session to remote control. You don't need admin privs unless that's how you have your servers setup. Requiring admin privs is the default setting however. You don't need TS manager to remote control. You can go to a command prompt and use the shadow command. But, if you want to do this from your XP system, you will have to connect to it via RDP (under SP2 I think you can have a RDP session active even when you are logged onto the PC directly, I may be wrong about this)

You can also use remote control from within a TS session to remote control a
user on Windows XP that is not logged onto an RDP session.

-----Original Message-----
From: Ron Jameson [mailto:rjameson@xxxxxxxxxxxxx]
Sent: Thursday, August 19, 2004 10:24 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Remote Control Terminal Server rdp sessions


You do not have to be at the TS console to remote control, you just need admin rights I would think to open the TS Manager. I have a shortcut to TS Manager on my desktop (of course I have the admin rights) where I can just shadow anyone's session.

If giving out admin rights is not feasible - maybe find out what
dependencies TS Manager has to allow just rights to that.


Ron



-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Rosemary Sarkis
Sent: Thursday, August 19, 2004 1:07 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Remote Control Terminal Server rdp sessions

The PC does have VNC installed so I can remote control the PC and therefore
the RDP session that PC launches.  However, during testing I found the
performance really slow.  VNCing the desktop is fine, however when browsing
the RDP session that PC has open, its very slow.

Its alot faster remote controling the RDP session directly (from the
Terminal Server)....  The fact you cannot even shadow a session from the
Terminal Server console itself is a little silly.  Why do I have to RDP to
the server to then shadow a session...

Im hoping there is a client that allows RDP sessions to be remote controlled
- fingers crossed someone out there knows the answer...

Thanks
Rose

-----Original Message-----
From: Cláudio Rodrigues [mailto:Claudio.Rodrigues@xxxxxxxxxxxxxxxxxxxxx]
Sent: Thursday, 19 August 2004 3:53 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Remote Control Terminal Server rdp sessions


If you want to remote control the user PC, if it is Windows XP Professional, this feature is built in. If it is anything else you have many options in the market, some free (like VNC), some not free (many too list).

Cláudio Rodrigues

Microsoft MVP
Windows Technologies - Terminal Services http://www.terminal-services.net


-----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rosemary Sarkis Sent: August 19, 2004 1:47 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Remote Control Terminal Server rdp sessions

Hi

I have deployed a new Windows 2003 Terminal Services Server - all works
great..  When it comes to remote control, I can RDP into the Terminal Server

and use Terminal Services Manager to remote control another RDP session -
works OK.

Is there a way to install this Terminal Services Manager client (or another
client) on a desktop PC so RDP sessions can be remote controlled without
connecting to the Terminal Server?  I want to give our HelpDesk remote
control capabilities but don't want them connecting the Terminal Server via
RDP Client - can this be done?

Thanks
Rose

PS - Citrix is not installed.
PPS - Hope this isn't  a dumb question

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