[THIN] Re: Reconnecting to a disconnected session behind WI2/CSG
- From: "Carl Stalhood" <cstalhood@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 26 Jan 2005 16:27:32 -0600
Chapter 8 of the CSG 2.0 Administrator's Guide contains a section about
Keepalives for CSG including the registry keys
that need to be set on the CSG server.
Carl Stalhood
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Pardee, Michael P.
Sent: Wednesday, January 26, 2005 8:47 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Reconnecting to a disconnected session behind WI2/CSG
I'll add to this that I did set the Keep-alives at the Farm level. Enabled
and using the default of 60 seconds right now. I am finding some posts that
state I need to also enable keep-alives on the CSG box itself but I am not
seeing where to set that or what registry key needs added/changed.
> _____________________________________________
> From: Pardee, Michael P.
> Sent: Wednesday, January 26, 2005 8:48 AM
> To: thin@xxxxxxxxxxxxx
> Subject: Reconnecting to a disconnected session behind WI2/CSG
>
> I have been searching forums and trying some of the suggestions such as
> ensuring ICA Keepalives are enabled, but I am getting more and more users
> that work from home having problems reconnecting to their sessions that
> get disconnected for one reason or another.
>
> I don't believe the disconnects are on the system end. I believe it is on
> the user's end with their Internet connectivity.
>
> When they reconnect to the WI/CSG, re-enter their credentials, they get a
> new session. The complaints are primarily driving from Outlook usage
> since you can only have Personal Folders open from one instance at a time.
> Their disconnected instance is holding the folders open, so they can't
> access them for the new session.
>
> Although we can come up with a workaround for the users to kill their
> initial Outlook process holding the folders open, I would rather we fix
> the problem instead of applying a Band-Aid.
>
> Any help, as always, is appreciated from the list.
>
>
> Michael Pardee
>
>
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