[THIN] Reconnecting to a disconnected session behind WI2/CSG
- From: "Pardee, Michael P." <MPardee@xxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 26 Jan 2005 08:48:29 -0500
I have been searching forums and trying some of the suggestions such as
ensuring ICA Keepalives are enabled, but I am getting more and more users
that work from home having problems reconnecting to their sessions that get
disconnected for one reason or another.
I don't believe the disconnects are on the system end. I believe it is on
the user's end with their Internet connectivity.
When they reconnect to the WI/CSG, re-enter their credentials, they get a
new session. The complaints are primarily driving from Outlook usage since
you can only have Personal Folders open from one instance at a time. Their
disconnected instance is holding the folders open, so they can't access them
for the new session.
Although we can come up with a workaround for the users to kill their
initial Outlook process holding the folders open, I would rather we fix the
problem instead of applying a Band-Aid.
Any help, as always, is appreciated from the list.
> Michael Pardee
>
>
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