[THIN] Re: Protocol Driver Error
- From: "Jensen, Jay" <jjensen@xxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 20 Jul 2007 14:29:04 -0500
Rick,
We do use QOS and I will have the comm. Folks take a look!! Like
always, you are probably right on the money!!!
Thanks.
Jay
TCS Field Systems-La Crosse
Citrix Server Team
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Rick Mack
Sent: Friday, July 20, 2007 2:24 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Protocol Driver Error
Hi Jay,
If you're using any sort of QOS on your network, chances are good that
QOS optimization is set for ICA (port 1494) instead of session
reliability (port 2598). So if your comms people have set everything up
for ICA prorocol prioritization followed by SMB etc, guess what gets the
lowest priority of all, ICA over port 2598.
This can cause timeout errors and a bunch of other connection issues.
You've got 2 possible fixes if QOS is the culprit. Make sure your comms
guys realize you're using ICA over port 2598 and get them to set up QOS
etc appropriately or turn off session reliability. If your comms links
are reliable, nobody will notice and ICA will get the proprity it needs.
regards,
Rick
--
Ulrich Mack
www.commander.com
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jensen, Jay
Sent: Friday, July 20, 2007 2:05 PM
To: THIN@xxxxxxxxxxxxx
Subject: [THIN] Protocol Driver Error
We use session reliability on our Secure Gateway environment which runs
with Web Interface Version 3.0 and Windows 2003 server. We have been
getting too many Protocol Driver errors using the PS 4.0 Client 9.23.
We have tried PS 4.0 Client 10.0 and that has the same issue.
Looking at this error on Citrix Web Site / Google, none of the errors
seem to fit our environment. Our PS 4.0 Servers are running a mix of PS
4.0 Roll-up 2 and 3 and it is happening on both Roll up versions. We
also are using Windows 2000 Terminal Server.
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