[THIN] Problem with Outlook Profile on first access

  • From: "Sauer, Steve" <Steve.Sauer@xxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Mon, 13 Dec 2004 13:03:03 -0700

We have a strange intermittent problem with users establishing an Outlook
profile the first time.  Some users are getting partway through the profile
creation and get a popup window stating "The .DLL file for this service is
either damaged or could not be found."  Once a profile has been established
it can be deleted and a new one created with out the error message.  This
does not happen to all users the first time into Outlook on Citrix. 

Has anyone seen this behavior before?

Running Citrix and NFuse

Thanks,
Steve Sauer 
Senior Systems Engineer 
NCI Information Systems, Inc 



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