[THIN] Re: Problem with 4200 printer
- From: "Berny Stapleton" <berny.stapleton@xxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 16 Jan 2006 16:59:58 -0000
The problems with this printer are out of control.
I have updated the printer firmware, with no luck.
I tried the 4250 drivers, but they want a paper type of bond instead of
labels (The request for labels was the 4200 series) so it's the same
problem essentially.
I have asked HP for the HKEY_CURRENT_USER settings to try to write a
script to fix it all, but so far they haven't exactly been very
forthcoming. I think they are still trying to figure out what I am
asking for.
I think I will have to move to the 4000 series drivers if this keeps up.
Aside from changing the drivers again, can anyone confirm (Who has a
4200) what printer firmware / drivers / Metaframe version / metaframe
patches / client version / windows version / windows patches that they
are running? At least I know then exactly what does work and then I can
go from there.
For what I presume to be a F"$%&%! print driver this is taking WAY too
long to get fixed.
Berny
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Brian Ehlert
Sent: 13 January 2006 18:00
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Problem with 4200 printer
We have had nothing but problems with all of our 4200 printers.
HP has almost admitted to a bad firmware revision.
If you check the website - the bad revision of the firmware is not even
mentioned in the revision history.
I took all of ours to the must generic windows 2003 "4000 Series" print
driver.
for one department I had to use the PCL 6 flavor of the "4000 series"
driver.
Not all of the printer features are available to the users but it works
without a hitch.
Also - since it is a 4200 be sure to double check the firmware revision
and update it just for good measure.
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