Hi Ron, No, I don't use the UPD.....it sucks in FR1. The weird part is if an Admin logs in and prints the same job it prints fast. If a regular user prints it takes 30 minutes. We did a recent upgrade that just involved copying some new DLL's for our application. Not sure if that's related. It definitely appears to be permissions, I'm just not sure where....my spool folder has read and execute. Any big Citrix brains have any ideas? Should I just push the issue for FR3? Thanks, Stuart Msg: #33 in digest Subject: [THIN] Re: Printing and permissions Date: Tue, 16 Sep 2003 19:40:05 -0500 From: "Ron Oglesby" <roglesby@xxxxxxxxxxxx> Not using the UPD are ya? If look at a user's printn job that is slow does it have [PCL4:UPD] or something to that affect after it. Ron Oglesby Senior Technical Architect RapidApp Office 312.372.7188 Mobile 815.325.7618 email roglesby@xxxxxxxxxxxx -----Original Message----- From: Stuart Hall [mailto:SHall@xxxxxxxxxxxxxx] Sent: Tuesday, September 16, 2003 7:11 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Printing and permissions 16 server XP FR1 farm with custom mortgage application called Empower. Network printers are being mapped as client printers. ~700 users at 30 different locations who do a ton of printing (think refi paperwork at a mortgage company). All is well until recently, large print jobs are taking upwards of 30 minutes to process. Here's the kicker........if you're an admin on the citrix box and print your print job FLYS. If you're a user, it's dog slow....and I'm not sure why. Ideas? Thoughts on FR3 and printing? Thanks in advance! Stuart Hall Accredited Home Capital San Diego, CA - HQ