[THIN] Permissions and printing (cont)

  • From: "Stuart Hall" <SHall@xxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 18 Sep 2003 08:55:40 -0700

Hi Ron,

No, I don't use the UPD.....it sucks in FR1.  

The weird part is if an Admin logs in and prints the same job it prints
fast.  If a regular user prints it takes 30 minutes.  We did a recent
upgrade that just involved copying some new DLL's for our application.
Not sure if that's related.

It definitely appears to be permissions, I'm just not sure where....my
spool folder has read and execute.

Any big Citrix brains have any ideas?  Should I just push the issue for
FR3?

Thanks,
Stuart

Msg: #33 in digest
Subject: [THIN] Re: Printing and permissions
Date: Tue, 16 Sep 2003 19:40:05 -0500
From: "Ron Oglesby" <roglesby@xxxxxxxxxxxx>

Not using the UPD are ya? If look at a user's printn job that is slow
does it have [PCL4:UPD] or something to that affect after it.
 

Ron Oglesby

Senior Technical Architect

 

RapidApp

Office 312.372.7188

Mobile 815.325.7618

email roglesby@xxxxxxxxxxxx

 

-----Original Message-----
From: Stuart Hall [mailto:SHall@xxxxxxxxxxxxxx] 
Sent: Tuesday, September 16, 2003 7:11 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Printing and permissions

 

16 server XP FR1 farm with custom mortgage application called Empower.
Network printers are being mapped as client printers.

~700 users at 30 different locations who do a ton of printing (think
refi paperwork at a mortgage company).  All is well until recently,
large print jobs are taking upwards of 30 minutes to process.  

Here's the kicker........if you're an admin on the citrix box and print
your print job FLYS.  If you're a user, it's dog slow....and I'm not
sure why. 

Ideas?  Thoughts on FR3 and printing? 

Thanks in advance! 

Stuart Hall 
Accredited Home Capital
San Diego, CA - HQ

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